All members of the Finnish Bar Association must follow the professional and ethical standards of the legal profession. The Bar Association’s Code of Conduct is a codification of these standards.
If you are dissatisfied with a Bar Member (attorney-at-law), you may make a written complaint to the Disciplinary Board, either in Finnish or in Swedish.
Disputes concerning fees
A binding decision in a dispute regarding a Bar Member's fee can only be issued by a court of law. The client may ask the Disciplinary Board of the Finnish Bar Association for a recommendation regarding the fee. Disputes can also be taken up by the Consumer Disputes Board which, likewise, however, issues only recommendations. This board handles all kinds of complaints by consumers – most of them concerning used cars and holiday-packages.
Contact information of the Disciplinary Board (in Finnish).